SHIPPING & RETURNS

SHIPPING & RETURNS

We offer free shipping worldwide with the following rules: 

Free 2 Day shipping via UPS for orders over $150 shipping in Turkey. Shipping charges range from $25 - $50 for Overnight Delivery depending on destination’s zone and $65 for Saturday Delivery.

Free International Shipping on orders over $300 via FedEx International Priority. This service typically takes 2-5 Business Days. For any order under $250, a $50 flat rate for international shipping will be applied. 

All International Orders may be subject to incur duty and freight fees for customs clearance upon the arrival into the receiver's country. The customer is responsible for these fees, whitedahliacollection.com is not liable for these costs.

Due to the nature of its contents, all packages shipped require a signature upon receipt.

 

RETURNS

Item(s) ordered online must be returned within 7 business days of receiving the merchandise in its original condition unworn to be eligible for a refund. We reserve the right to refuse a refund request if return does not comply with this policy. Special ordered items or items with engraving are final sale. Items purchased during any sale are final sale.

Refunds will be given in the same form of payment originally used for purchase if item is returned within 7 business days of receiving the merchandise. 

We do not refund shipping and handling charges.
Customers are responsible for all shipping costs when returning items.
All returns will be processed within 7-10 days upon receipt.

** Please Note ** All returns must have tracking information and need to be properly insured through the courier (USPS, UPS, FedEx) as whitedahliacollection.com is not responsible for any lost, stolen or damaged packages.